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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Ehret

Tammy Ehret

October 24, 2024

5  out of  5
rating by Tammy Ehret
"What an amazing company and staff! I called today looking for better rates on car insurance. The staff were very accomodating and answered all of my questions. I ended up saving half of what I was currently paying with another agency. I was doing the happy dance! I am so glad I called and found this amazing company and agents."
We responded:
"Tammy, thank you so much for your kind words! We're thrilled to hear that our team was able to help you find better rates on your car insurance and that you’re happy with the savings. It’s great to know we could make such a positive impact. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We are always here to help! -Amber"
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Jeannette Finley

September 11, 2024

1  out of  5
rating by Jeannette Finley
"Office manager is rude and does not care about getting new customers. She told me to call another agent.....poor business"
We responded:
"I’m sorry you feel that way. We are always happy to gain a new customers but the policy you wanted us to transfer is already serviced by another agent. He said that you were not an authorized business board member and didn’t have permission to transfer. You really need to have a conversation with the current agent. Sorry for the trouble. We really tried to help. "
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Micheal Dean

August 30, 2024

5  out of  5
rating by Micheal Dean
"Awesome customer service"
We responded:
"Micheal, we appreciate you and your kind feedback! We are always more than happy to help! - Amber"
Profile photo of Linda Hammond

Linda Hammond

August 21, 2024

5  out of  5
rating by Linda Hammond
"My husband and I are so excited to join the State Farm family! We were welcomed by a very friendly receptionist.Then met with Lyzette and she was so friendly, professional and efficient with helping us get insurance on our cars and home with the best price in town! Then Amber Thomason the owner welcomed us to State Farm and gave us the coolest gift! I highly recommend this State Farm Agency! Thank you!"
We responded:
"Linda, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. We look forward to serving your insurance needs for years to come! - Amber "
Profile photo of Paul “PapaHair” Harris

Paul “PapaHair” Harris

August 16, 2024

5  out of  5
rating by Paul “PapaHair” Harris
"Amber and her crew of dedicated insurance specialists are spot on professionals. They are always prompt, informative, and pleasant to work with."
We responded:
"Thank you so much, Paul. We love taking care of you and all your insurance needs. "
Profile photo of Matt Wiste

Matt Wiste

July 1, 2024

5  out of  5
rating by Matt Wiste
"Not only is everyone at Amber Thomason's State Farm friendly and helpful, they are VERY knowledgeable about what they sell! I highly recommend this agent if you are looking for one (or you need a better one). We moved to Kerrville last year and they have been wonderful!"
We responded:
"Thank you so much, Matt. We love that you are a part of our State Farm family! "
Profile photo of George Salinas

George Salinas

June 26, 2024

5  out of  5
rating by George Salinas
"It was a pleasure dealing with Jaycie who handled our insurance needs promptly and professionally. Nothing like dealing with a person and not waiting on hold."
We responded:
"George, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Amber "
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Lori Schreiner

June 25, 2024

5  out of  5
rating by Lori Schreiner
"Love Jaycie she gives us the best quotes and is very helpful."
We responded:
"Lori, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Amber"
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Ron Kalmbach

June 24, 2024

5  out of  5
rating by Ron Kalmbach
"Ariana at State Farm handled our insurance on our new vehicle very well! Great service! Ron Kalmbach"
We responded:
"Ron, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Amber"
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Dawn Mitchell

June 22, 2024

5  out of  5
rating by Dawn Mitchell
"Love my new State Farm agency. Y’all are great!"
We responded:
"Dawn, we're so happy that you have joined our State Farm family! Thank you for your business. - Amber"
Profile photo of Abigail Hill

Abigail Hill

June 21, 2024

5  out of  5
rating by Abigail Hill
"Jaycie is the best Agent I’ve ever had!! So kind and does great work."
We responded:
"Abigail, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Amber"
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Michelle Mokry

June 21, 2024

5  out of  5
rating by Michelle Mokry
"We Love working with Jaycie! She has been working with us through our whole house build and recommending which insurance and coverage we needed. I had to get a builders risk to build our house and now we are on homeowners insurance. She has treated us like family. We moved to Kerrville from Dallas and her and the team have given us their fullest attention, including our doggies! She even watched our pup when we had an errand to run."
We responded:
"Michelle, Hello, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Amber"
Profile photo of Harry Skinner

Harry Skinner

June 21, 2024

5  out of  5
rating by Harry Skinner
"Recently, I contacted Jaycie Barton of the Amber Thomason Agency regarding a transfer of my homeowner's and auto policies to State Farm. She did a marvelous job, closing the transactions in just a few days and saving me money I would have spent elsewhere. She was courteous and efficient. I would highly recommend her services,"
We responded:
"Harry, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Amber"
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Marinda Alexandra

June 20, 2024

5  out of  5
rating by Marinda Alexandra
"The girls at Amber - State Farm are the best! Lyz is always ready to help with what I need and makes the process so easy 10/10 recommend her! Love these girls."
We responded:
"Marinda, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Amber"
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mack lee

June 20, 2024

5  out of  5
rating by mack lee
"Not only pain free but a pleasure doing business with you!"
We responded:
"Mack, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Amber"
Profile photo of Sandra Walden

Sandra Walden

June 20, 2024

5  out of  5
rating by Sandra Walden
"My husband and I just moved to the Kerrville area and needed a new State Farm agent. The office staff is very professional and want to say a special Thank you to Lyzette, she really took the time out to explain our policy to us and made sure we had all the information we needed. It was very nice of her to make sure we were getting the best deal. I am very happy with the change. Love that the office treats you like family. Thank you again and a special thank you to Lynette again."
We responded:
"Sandra, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Amber"
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Lorena Prado

June 19, 2024

5  out of  5
rating by Lorena Prado
"Lyzette Rojas, service with you is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future.” I highly recommend whoever is looking for an agent for any insurance needs they contact this amazing professional agent, you will not regret it."
We responded:
"Lorena, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Amber"
Profile photo of JAIME VASQUEZ

JAIME VASQUEZ

June 19, 2024

5  out of  5
rating by JAIME VASQUEZ
"Amber Thomason State Farm is a one stop shop for all of your insurance needs. She has a knowledgable team who can review your insurance coverage to ensure that you are fully protected. I personally enjoy working closely with Lyz Rojas who is an Account Manager & has been at Amber’s office for over 5 years. Stop by their office today!"
We responded:
"Jaime, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Amber"
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Yvette Lopez

June 19, 2024

5  out of  5
rating by Yvette Lopez
"Lyzette is professional, knowledgeable, and extremely helpful. Her customer service is impeccable and provided my family and with the quotes we need quickly and efficiently."
We responded:
"Yvette, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Amber"
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Janice Harrison

June 19, 2024

5  out of  5
rating by Janice Harrison
"if you need life , auto or home insurance contact Lyzette Rojas she will get you covered quick and efficiently! You’ll also get GREAT CUSTOMER SERVICE!"
We responded:
"Janice, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Amber"
Profile photo of Veronica Idrogo

Veronica Idrogo

June 19, 2024

5  out of  5
rating by Veronica Idrogo
"I came to this StateFarm from another agent, and can happily say the service here is top tier. Karina and Jaycie always take care of me in a timely manner and make sure I’m covered with the best pricing."
We responded:
"Thank you so much Veronica! We are so happy to have you. "
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Jim Edenfield

June 18, 2024

5  out of  5
rating by Jim Edenfield
"Kaylee and Lyzette are awesome. I always get fast, courteous, and professional service. Love State Farm!"
We responded:
"Thank you, Jim. We love being able to serve all your insurance needs and really appreciate your business! "
Profile photo of Candice Edwards

Candice Edwards

June 15, 2024

5  out of  5
rating by Candice Edwards
"Jaycie is always very helpful and great at answering my questions!"
We responded:
"Candice, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Amber"
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Chris Sevey

June 14, 2024

5  out of  5
rating by Chris Sevey
"Jaycie is an amazing agent she has helped my family and I out tremendously."
We responded:
"Chris, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Amber"
Profile photo of Chad

Chad

June 14, 2024

5  out of  5
rating by Chad
"Karina is amazing to work with! Prompt, professional & courteous….couldn’t ask for better customer service!"
We responded:
"Chad, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Amber"